Policy Terms

POLICY TERMS

(Terms & Conditions, Shipping Policy, Returns Policy)

 

Welcome to www.symoh.in. You are agreed to the following terms and conditions when you visit www.symoh.inPlease read these Terms & Conditions carefully before using this or any of the other Symoh.in websites.

Introduction

  1. Symoh.in website (“Website”) is an Internet based content and e-commerce portal operated by Symoh Solutions, a company incorporated under the laws of India.
  2. The services of symoh.in and use of symoh.in is offered to anyone only after the acceptance without any modifications of all the terms and conditions that are posted on the symoh.in website from time to time.  symoh.in at its sole discretion reserves the right not to accept a User from registering on the Website without consigning any reason thereof.

End User Account, Password, and Security

When you register with symoh.in, you will receive a user name and password on successful registration with symoh.in. You are bound to maintain the confidentiality of the password and account and will be held responsible for all the activities that are carried out under your account and password. symoh.in is not responsible for the activities that are carried out under your account and password.

Services Offered

Symoh.in is an online entity and provides internet-based service for end users to buy merchandise. Symoh.in shall ship the product to you on successful placement of an order through www.symoh.in and be entitled to its payment for the Services.

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands and accepts the Privacy Policy of symoh.in.

Limited User

The website does not grant the user license to reproduce and copy the contents of the symoh.in. The user consents and undertakes not to take copy, edit or distribute the information obtained from the website.

User Conduct and Rules

You are agreed to use website and the service in a proper manner. Symoh.in and its associates expressly disown any claim or liability arising out of uploading of any obscene photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner.

User Warranty and Representation

Symoh.in also renounce all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Symoh.in does not warrant that this site, its servers, or e-mail sent from the website are virus-free or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Product Exactness Not Guaranteed

Symoh.in hereby repudiates any guarantees of product exactness as to the finish and appearance of the final Product as ordered by the user. The product’s quality as ordered by the user may not meet the user expectations. Modification to the certain aspects of your order is subject to the availability of raw materials and circumstances. The symoh.in can or may contact the user regarding the product difference of any sort. The user may accept and approve either by phone call or by e-mail.  The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations.  You are allowed to replace the product only once. The User assures and guarantees that the product will be returned in the exact condition as received. Symoh.in reserves the complete rights to re-send the products and can do at its will.

Third Party Sites Links

Symoh.in also disclaims any responsibility for the accuracy, content, or availability of information found on websites that link to or from any other websites.

Disclaimer Of Warranties/Limitation Of Liability

Symoh.in has endeavoured to ensure that all the information on the Website is correct, but Symoh.in neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Symoh.in be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Symoh.in be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Symoh.in shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Symoh.in’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification

You agree to indemnify, defend and hold harmless Symoh.in from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Symoh.in that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Symoh.in’s discretion.

Shipping

Title and risk of loss for all products ordered by you shall pass on to you upon Symoh.in’s shipment to the shipping carrier.

Termination

  1. in may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  2. If you or Symoh.in terminates your use of the Website or any Service, Symoh.in may delete any content or other materials relating to your use of the Service and Symoh.in will have no liability to you or any third party for doing so.
  3. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Severability

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Symoh.in does not review the contents in any way before they appear on the Website. Symoh.in does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to us.

Cancellation of Fraudulent Orders

In case of any fraudulent order, Symoh.in reserves the right to cancel all past, pending and future orders without any liability. Symoh.in also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. If, in case, any further additional clarifications and verifications needed before accepting any order, symoh.in may contact the user either by call or by e-mail.

Mispricing Procedure

Despite our best efforts, there are chances that some of the items in the website are mispriced.

You have to pay the lower price if an item’s correct price is lower than our stated price You can cancel the order if a product’s correct price is higher than our stated price.

Disclaimer

It is the customer’s responsibility to login earlier if they want to avail better products or styles because Symoh.in sales are “first come, first served”. The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.

The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

SHIPPING POLICY

We strive to deliver genuine products shopped from Symoh.in in magnificent condition and in the shortest time as possible.

We attempt to process every order and ship within 24 hrs. Exact shipping time depends on the availability of certain products in the stock and will be communicated during the process of ordering. Depending on the shipping address, post ordering, this should take around 7 working days overall to get delivered. In some rare cases, due to delivery address accessibility issues, it may take longer to receive the shipment.

Symoh.in has a delivery vendor or partner for shipping the products and delivering them in right time to the customers.

RETURN POLICY

You can get refund amount of your ordered products or exchange the products under the following circumstances:
• If there is any manufacturing defect in the product.
• If we have shipped a wrong product other than the ordered product.
• If goods/merchandise got damaged during transit.
• If we are not able to provide you with a replacement for the returned product.

For Returns/Exchange drop a mail mentioning your order ID, details and address to sales@symoh.in within 12 hours.

You have to send back the product through courier within 7 days from the date of product you received. You also must send back all the original products, documents, packing, and any other special accessories attached with it. Along with the product you need to send back the freebies associated with your order in an undamaged and in unused condition.

All the courier charges you spend for returning the product will be redeemed to by selected products at symoh.in Return/Refund of goods/merchandise is subject to the inspection of Symoh.in quality checking team. Refund/exchange will not be entertained under Symoh.in return policy, if there are damages due to neglect or improper handling. 

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